FAQs

Q?Can you fix all laptop makes and models?

A.“Yes! We work on any laptop make or model, and can fix almost any fault. If we cannot repair then we do have access to replacement parts at excellent prices”

 

Q?I’ve got a software problem, can you help?

A.“Yes we specialise in both hardware and software faults.”

 

Q?Will I know the exact cost before work is carried out?

A.“Yes, you will know all costs before we commence any repairs.”

 

Q?If I do send the hard drive with machine is the data safe with you?

A.“Absolutely! We never remove or touch your data apart for backup purposes (which we will always go over with you first.) We take data security very seriously.”

 

Q?Can you replace broken laptop screens?

A.“We can supply and fit screens for all brands of laptop, if you have already sourced a replacement screen we can also fit it for you. For more information visit our Screen Replacement section.”

 

Q?Can missing or sticky keyboard keys be replaced?

A.“Often we are able to replace single keys on your keyboard; alternatively we can replace the entire laptop keyboard”

 

Q?Can you set up my wireless network and configure my laptop to connect to it?

A.“Yes, we can assist you with all aspects of network installation and configuration, please call us to discuss your requirements.”